Warranty
(a) In addition to any statutory warranties, the following warranties shall be given for the repair, or if repair is
not in our opinion (acting reasonably) possible, then replacement:
(i) for any Rapid Power & Endura Power products:
(A) mining use – individual warranty periods may apply to products depending on application and site conditions – warranty period to be confirmed with supply of product (see addendum below);
Effective 1st of September 2024, the following amendment is made to Section 31(a) under the Warranty section for products used commercially in harsh environmental conditions. These conditions include applications that expose the alternator repeatedly to the following agents;
(a) corrosion,
(b) dust,
(c) dirt,
(d) mud
(e) chaff,
(f) water.
For these conditions a limited warranty applies only to the sealed, water-cooled range of alternators. The warranty period shall be 6 months from the supply date of the product. No warranty applies to Redback, Endura and non-sealed Rapid Power products used commercially in the conditions listed above.
(B) Commercial use (excluding conditions
listed above) – 1 year
(C) Recreational use-2 years and
(ii) For any Red Back product – 1 year.
(b) We shall not be required to replace or repair (any product under warranty until the original product has been returned for inspection by us. Whether the item is replaced or repaired is at our sole discretion.
(c) Any warranty shall, to the extent permitted by law, be voided if:
Rapid Rewinding Pty Ltd trading as Rapid Power
(i) any serial number is intentionally removed or altered; or
(ii) a Red Back product is used off-road or in offroad conditions.
(d) To the extent permitted by law, you are liable for all ancillary costs associated with the replacement of any good covered by warranty.
Terms and Conditions
Click to Download